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Terms of engagement
These are the terms of engagement for Hazel Ballantine Nutrition  

hazelballantinenutrition@gmail.com | Mobile no. 07594971702

First of all, I would like to welcome you as a client. I look forward to working with you and supporting you whilst you move your life and health forward to a new you! 

I have put together some information about how I work which I hope that you will find useful and that will encourage and compliment our working relationship. 

 

The Nutritional Therapy Descriptor

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows us to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing.

Practitioners consider each individual to be unique and recommend personalized nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided. 

I request that you kindly note the following: 

  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.   Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties. 

  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions. 

  • Nutritional advice is not a substitute for professional medical advice and/or treatment. 

  • Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services. 

  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct. 

 

This document only covers the practice of Nutritional Therapy within this consultation, and your practitioner will make it clear if he or she intends to step outside this boundary. 

 

All the information we share during this professional relationship is confidential and to the best of our knowledge, true and correct. 

Please read and agree to the following: 

  • I am responsible for contacting my GP about any health concerns. 

  • I give permission for you to contact my GP regarding any agreed aspects of my case. 

  • If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional strategy provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme. 

  • It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements I am taking as this may affect the nutritional programme. 

  • If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification. 

  • I understand that the advice is personal to me and may not be appropriate for others.

  • I must contact my nutritional therapist should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions. 

  • Recording consultations using any form of electronic media is not allowed without the written permission of both me and my Nutritional Therapist. 

  • When the zoom consultation is in progress out of courtesy it would be appreciated if no other distractions are present (this will enable the client to gain fully from the consultation). 

  • All consultations have to be paid in full at the time of booking.  

 

I understand the above and agree that our professional relationship will be based on the content of this document 

 

Cancellation policy 

If you do need to cancel or rearrange a session, please ensure you give me as much notice as possible otherwise the following charges will be incurred: 

  • Less than 48 hours notice – 100% of session fee will apply 

  • Less than 72 hours a £25 admin fee will be payable. 

 

Confidentiality 

Notes will be taken throughout the session but please be assured that anything discussed, together with your paper notes, will be kept confidential and not discussed with anyone without your consent. 

During the sessions, there may be emotionally sensitive issues that come up to be discussed.  I aim to provide a safe, supportive, non-judgemental, respectful and secure environment for those issues to be aired and discussed should you feel comfortable in doing so. 

At any point if you feel that you are not moving forward, please feel free to discuss this with me rather than canceling the session. I am here to help and I am happy to discuss your personal progress at any time. 

I very much look forward to working with you. 

 

Changing your habits can allow you to be the best version of yourself.

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